Call tracking software jobs

Marketing Operations Manager

Authority Brands Inc. · Posted Nov 9, 2026

Atlanta, Georgia, United States
5–7 years

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The Marketing Operations Manager plays a critical role within the digital Center of Excellence team, supporting franchisees and driving efficiency across core marketing systems, platforms, and workflows.

Responsibilities

Own and execute the onboarding and offboarding workflows for new and terminating franchisees
Collaborate closely with the field marketing team to align workflows and ensure new owners can launch marketing initiatives immediately
Timely and accurately stand up, update, or take down franchise location profiles and information on brand websites and digital platforms
Serve as primary administrator for call tracking platforms (Callcap, Marchex, and Call Tracking Numbers/CTNs), managing intake requests, monitoring performance, and troubleshooting line or attribution issues
Act as the internal subject matter expert for FranConnect, providing platform guidance, workflow support, and system administration to cross-functional stakeholders

Requirements

Nice to have: understanding of franchise models
Nice to have: home services
Nice to have: multi-location digital marketing
Nice to have: local lead generation frameworks

Skills

marketing operation tools call tracking software

IT Service Desk Rep I (Student Position)

IT Service Desk Rep I (Student Position)

Compensation

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Marketing Operations Manager

Responsibilities

Requirements

Skills

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