Case record keeping jobs

Energy Adviser or Trainee

Citizens Advice SORT Group · Posted Nov 5, 2026

Manchester, Greater Manchester, United Kingdom
Hybrid
Contract · Entry
£26K–£28K per year

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The role involves delivering energy advice to those at risk of or in fuel poverty, performing assessments, maximizing income through benefit calculations, and liaising with energy and water suppliers.

Compensation

£25,844 - £28,261 FTE (dependent on experience)

Responsibilities

Delivering energy advice to those at risk of or in fuel poverty
Undertaking assessments and offering practical energy saving tips and measures to clients
Assessing clients and maximising income through benefit calculations as well as through energy schemes and grants
Advocate and liaise with energy and water suppliers on behalf of clients
Record and maintain case records that conform to set quality standards

Requirements

City and Guilds Level 2 or 3 qualification in Energy Advice
Nice to have: City and Guilds Level 2 or 3 qualification in Energy Advice

Skills

Energy efficiency Fuel poverty programmes Energy advice Case record keeping Research and analysis

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Compensation

Responsibilities

Skills

Benefits

Energy Adviser or Trainee

Compensation

Responsibilities

Requirements

Skills

Benefits