- Remote
- Remote
- Senior
- 3+ years
Assist the Patient Account Supervisor in managing credit balance and refund requests, ensuring accurate resolution of overpayments and refunds in a provider inpatient or outpatient setting.
Responsibilities
- Assist in assigning staff workloads and shift priorities
- Monitor Credit Balance team activities for timely reconciliation
- Communicate with payers regarding overpayments and refunds
- Review and validate adjustments on accounts
- Update patient demographics and insurance information
Requirements
- High School Diploma or GED
- Nice to have: coaching
- Nice to have: training experience
- Nice to have: training manual creation