Patient Support Associate
Theranica USA, Inc. · Posted Nov 9, 2026
- Remote, United States +2 more
- Remote
- Full-time · Entry
- $20–$27 per hour
- 2+ years
The Nerivio Customer Support Associate supports the company’s Patient Journey programs, providing high-quality, patient-centered support via phone, email, and chat.
Locations (3)
- Central Time Zone, United States
- Mountain Time Zone, United States
- Pacific Time Zone, United States
Compensation
$20 - $27 hourly
Responsibilities
- Work as part of the Nerivio Cares Customer Support team to deliver high-quality, patient-centered support.
- Serve as a primary point of contact for patients and prescribers, providing professional, empathetic assistance through phone, email, and chat.
- Communicate clearly and effectively—both verbally and in writing—to answer questions, troubleshoot issues, and guide patients through Nerivio products and processes.