- New York City, New York, United States
- On-site
- 4–10 years
Lead end-to-end product design for Finch’s external-facing case management product, collaborating closely with engineers, product, and operators to create operationally intensive software solutions.
Responsibilities
- Own product design end-to-end for our external-facing case management product, from discovery through implementation.
- Sit with attorneys and paralegals, watch how they work in Finch’s tools and systems such as Filevine, and identify friction before proposing a solution.
- Turn individual stakeholder requests into solutions that work across the product, rather than one-off fixes that create clutter elsewhere.
- Work closely with engineering and the codebase, shipping simple copy, layout, or styling changes yourself where it makes sense.
- Help extend the external product experience into our internal paralegal tools as the two converge.
Requirements
- Nice to have: consumer products
- Nice to have: B2B
- Nice to have: operational software
- Nice to have: brand marketing