The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
Consistently contributes to achieving the Company’s product goal.
Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.
Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Requirements
High School diploma
GED
Nice to have: Serv-Safe/Local or State Food Service Certification
Nice to have: Previous restaurant shift lead experience
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Compensation
The pay range for this position is between $18.85 - $19.85
Responsibilities
Following Home Depot’s GET Model including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.
Discuss available options (good, better, best) and suggest related items/services outside of department
Supervises shifts and/or work areas in a Papa John’s restaurant to ensure high quality products and customer service, manages operations, ensures compliance with laws and company policies, and contributes to profit goals.
Responsibilities
Adheres to guidelines, techniques and expectations for each station
Performs assigned work station duties such as making quality products
Consistently contributes to achieving the Company’s product goal
Ensures adequate shift coverage for restaurant
Provides immediate feedback and corrects problems when identified
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Responsibilities
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance regarding department and product knowledge.
Compensation
The pay range for this position is between $18.90 - $19.90
Responsibilities
Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services
Discuss available options (good, better, best) and suggest related items/services
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance, with an emphasis on department and product knowledge.
Responsibilities
Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise
Ask open ended questions about the customer's projects to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services
Drives Sales by discussing available options (good, better, best) and suggesting related items/services
Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.
Responsibilities
Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements
Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients
Manages a sales team and distribution strategy
Accountable for the sales targets and profitability of the team
Manages sales & expense budget for a sales team in a branch against set targets
Requirements
Gr12 (Matric)
FAIS approved Qualification
Nice to have: Knowledge and exposure to Group Schemes