- Golden Valley, Minnesota, United States
- Hybrid
- 5+ years
Responsibilities
- Define and maintain enterprise information architecture, content models, taxonomy standards, and metadata frameworks across customer-facing content assets.
- Lead the implementation, adoption, and governance of DITA structured authoring methodologies and associated content standards.
- Design reusable content architectures that support delivery of technical documentation, performance support content, FAQs, AI-enabled experiences, and context-sensitive help.
- Configure, develop, and maintain DITA elements, specializations, schemas, publishing rules, and content validation processes.
- Partner with engineering, product management, and technical subject matter experts to analyze product architectures and define information structures that accurately represent product functionality, configuration, installation, and service requirements.
Requirements
- Bachelor's degree in Technical Communication
- Bachelor's degree in Information Science
- Bachelor's degree in Computer Science
- Bachelor's degree in Engineering
- Bachelor's degree in a related field