Administer and troubleshoot system infrastructure and applications, provide support to end users, maintain system security, and perform installations, upgrades, and configurations.
Responsibilities
Administer and troubleshoot system infrastructure and applications
Assist with training and education of System and Helpdesk Technician team
Provide customer service to end users as necessary
Complete daily tasks ensuring all activities and job duties are performed according to company and departmental policies and procedures
Make recommendations and address end user complaints/concerns
Requirements
Bachelor's Degree in Computer Science or related field
