- Denton, Texas, United States
- Full-time
- $73K–$73K per year
- 5+ years
Manages IT support operations, provides advanced-level technical support, oversees upgrades, installations, and maintenance of servers, desktops, and software, and supervises staff.
Compensation
Salary: $73,396.28
Responsibilities
- Manage Tier I Helpdesk employees
- Oversee work documentation in Incident Management System
- Maintain Knowledgebase
- Plan and coordinate infrastructure change management
- Mentor team
Requirements
- Bachelor's degree in related field
- Nice to have: manage staff
- Nice to have: helpdesk management
- Nice to have: windows application servers
- Nice to have: security emphasis