The Auxiliar de Capacitacion is focused on identifying training needs, developing development programs, implementing training plans, and managing employee training records to ensure a culture of learning.
Responsibilities
Gather training program needs to allow for the development of training and competency development programs.
Support the creation of training and education programs for all staff to ensure they possess required knowledge and competencies.
Review content curation and analyze training programs like Academies for updates alongside internal clients and the Logrand University team.
Implement training and competency development plans by teaching courses and applying evaluations (reaction, knowledge, checklists, observation guides).
Manage employee training files via the CDH platform, ensuring the learning record (attendance, grades, certifications).
Operational hub for content operations, managing agency coordination, HTML/asset validation, channel adaptation, and brand compliance for ex-PSA and ex-FCA communications across the Enlarged Europe region.
Responsibilities
Coordinate with external creative/digital agencies to ensure timely delivery of HTML assets aligned with brand guidelines
Ensure quality control and brand compliance for content and assets
Manage operational content management for selected ongoing campaigns and communication channels
Support implementation, testing, and optimization of newly introduced communication channels
Participate in operational workstreams for specific innovation projects such as GenAI-driven content adaptations and Chatbot campaign deployment