The Channel Operations Contractor / Analyst is responsible for supporting daily operational activities for the Medical Products Division and the US Hospital Products Division, performing analysis, resolving complex requests, and supporting the migration to Model N.
Responsibilities
Process monthly and daily activities according to the operational calendar to ensure compliance with established SLAs.
Support Model N migration and stabilization activities, including UAT support, data validation, defect/issue tracking, process documentation, hypercare support and post-go-live operational stabilization.
Partner with IT, Sales, Contracts Management and Channel Operations stakeholders to identify process gaps, validate system outputs and escalate risks or issues related to the Model N transition.
Utilize Model N, Excel, JDEdwards, Cognos, Outlook and SharePoint to resolve requests and operational issues.
Resolve errors related to traces, chargebacks, cross-reference errors, PCN errors and other operational exceptions.
Requirements
Bachelor's degree in business administration or a similar field
Nice to have: Experience supporting system migrations
The Senior Manager, Customer Operations leads the Contract Membership and Chargebacks teams at CSL Seqirus, owning contract eligibility and accurate payment of chargebacks, rebates, and fees.
Responsibilities
Lead day-to-day operations for Membership and Chargebacks teams
Build and develop a team of analysts and leads
Ensure chargebacks, rebates, and fees are validated and settled correctly
Maintain SOX controls, policies, and procedures
Validate accruals, pipeline balances, and reserves during financial close
Requirements
Bachelor's degree in Finance, Business Administration, Supply Chain Management, or a related field
Supporting payer and Pharmacy Benefit Manager (PBM) contracting operations with significant financial and operational impact, ensuring accurate administration of contracts and rebate programs.
Compensation
The reasonably anticipated salary range for this position is $88,000-$115,500 per year.
Responsibilities
Serve as the Single Point of Contact (SPOC) for assigned payer and Pharmacy Benefit Manager (PBM) accounts, managing stakeholder communications, issue resolution, and day-to-day contract operations.
Manage payer and PBM contracts, including pricing, membership, renewals, amendments, cancellations, and other contract lifecycle activities.
Process, validate, and reconcile Commercial, Managed Care, Trade, and Medicare Part D rebate payments in accordance with contractual requirements.
Analyze pricing, utilization, reimbursement, and financial data to identify trends, resolve discrepancies, mitigate risk, and optimize revenue performance.
Validate contract terms, rebate eligibility, and customer utilization data to ensure payment accuracy, compliance, and data integrity.
Senior IT Project Manager serving as Deputy Director Special Operation Support Services
Locations (2)
Fayetteville, North Carolina, United States
United States
Compensation
USD $140,000.00 - USD $145,000.00 /Yr.
Responsibilities
Directs all phases of programs from inception through completion
Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs
Participates in the negotiation of contract and contract changes
Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract
Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance
