As a KYC Middle Office Associate within the Global Corporate Banking (GCB) Middle Office Team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals.
Responsibilities
Manages the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates
Builds and develops strong partnerships, identifying challenges and eliminating roadblocks with all internal partners
Works with Front Office teams to obtain necessary supporting evidence for KYC due diligence
Ensures all client information is accurate, complete, and compliant with regulatory requirements
Coordinates case prioritization, capacity planning, and assignment with back office teams
Requirements
Nice to have: working knowledge of KYC/Compliance/AML standards
Nice to have: understanding of the Financial Industry
Nice to have: knowledge of multiple client types and legal structures
Lead the Transaction Approval Group overseeing cash payments and securities settlement, driving operational excellence and risk management in the Corporate & Investment Bank.
Responsibilities
Oversee cash payments and securities settlement operations
Serve as senior escalation point for urgent approvals
Partner with Credit and Product on policy changes
Maintain engagement with Controls for governance
Enable Intelligent Automation initiatives
Requirements
Nice to have: Global Funds Control
Nice to have: Securities Clearance
Nice to have: Custody Operations
Nice to have: Foreign Exchange and Multi-currency Services
Manage and verify client information to support KYC and AML compliance using digital platforms to optimize workflows and maintain integrity of confidential data.
Responsibilities
Conducts KYC (Know Your Customer) process for new and existing clients of the Financial Institution Group sector
Cooperates with external clients and various internal teams around the world: Front Office, Compliance, Policy and Quality Control to assure on time completion of due diligence
Participates in additional projects related to both BAU activities (process improvements, documents governance) and non-BAU (automation, team building activities)
Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners
Ensures all information to and from our Clients is accurate, complete and compliant with global and country KYC requirements
Requirements
Nice to have: Understanding of Non-Bank Financial Institutions
Own a global billing engine that produces thousands of invoices each month across multiple hubs and lead billing setup and invoice clearing outcomes while helping launch and scale our new Bangalore site alongside teams in Plano and Manila.
Locations (3)
Bengaluru, Karnataka, India
Plano, Texas, United States
Manila, Philippines
Responsibilities
Lead global delivery of billing setup and invoice clearing processes across Plano, Manila, and Bangalore, producing thousands of invoices monthly
Own end-to-end setup execution including client onboarding, incremental account changes, invoice reconciliation, and invoice clearing routines
Drive process redesign to reduce manual steps and strengthen controls across setup, implementation, and invoice clearing workflows
Partner with product and technology teams to deliver tooling enhancements that improve throughput, accuracy, and exception handling
