- San Diego, California, United States
- Staff
- 8+ years
Define and execute the product strategy and roadmap for assigned technical product capabilities within ServiceNow University.
Compensation
For positions in this location, we offer a base pay of >, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
- Define and execute the product strategy and roadmap for assigned technical product capabilities within ServiceNow University.
- Partner with ServiceNow University product managers to translate learner needs, product strategies, and roadmap priorities into clear requirements, user stories, acceptance criteria, and delivery plans.
- Drive the effective use of Lux and other ServiceNow artificial intelligence and platform capabilities across relevant ServiceNow University experiences.
- Lead product discovery for capabilities that span multiple product areas, including personalization, conversational experiences, learner data, search, recommendations, and reusable experience components.
- Develop a deep understanding of learners, business needs, platform capabilities, and emerging artificial intelligence technologies to influence product decisions and prioritize investments.