Lead and manage technical teams supporting government IT platforms and services.
Responsibilities
Lead daily technical team operations, assigning work, coordinating resources, and tracking completion of tasks supporting AFRL digital platforms and enterprise IT services.
Coordinate sustainment and modernization activities across assigned infrastructure, applications, cloud, and cybersecurity functions to maintain reliable services and minimize operational disruption.
Provide technical guidance and oversight, helping team members resolve complex issues and ensuring solutions support Government requirements and mission priorities.
Coordinate with Government stakeholders and other technical teams to clarify requirements, communicate priorities, resolve dependencies, and maintain alignment across supported programs.
Monitor service quality and delivery performance, identify risks and recurring issues, and coordinate corrective actions and continuous improvement.
The Care Navigator plays a crucial role in ensuring members receive appropriate medical and behavioral health care services at the right time, establishing relationships, identifying barriers, and coordinating resources to support positive client health outcomes.
Compensation
Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.
Responsibilities
Provide telephonic assistance to individuals who require help in navigating care
Ensure that benefits and network access are provided
Conduct complete member screening tools
Identify intervenable needs and coordinate resources to meet needs while connecting members to internal and external programs
Follow up to ensure that members keep their appointments
Requirements
Bachelor's degree in social work, Counseling, Psychology, or other related healthcare field
Nice to have: bilingual in English/Spanish
Nice to have: Community Health Worker Certification
Nice to have: proficiency in Microsoft Word, Excel, and other applications in the Microsoft Office suite
Nice to have: excellent written and verbal communication
Drive growth within Health System, Hospital, Regional Reference Lab, and National Account segments by advancing adoption of IDD diagnostic testing solutions.
The salary range estimated for this position based in Colorado is $86,300.00–$140,000.00.
Responsibilities
Lead the advancement of IDD test adoption within hospitals and large healthcare organizations from implementation through revenue generation.
Identify, qualify, and pursue new business opportunities across allergy, autoimmune, and adjacent diagnostic markets, including urgent care and retail health centers.
Develop and execute strategic and tactical plans to increase testing volume, optimize menu utilization, and support health system expansion initiatives.
Evaluate customer needs, provide actionable business insights, and cultivate long-term customer advocacy that drives sustained growth.
Persuasively communicate the clinical utility and economic value proposition of IDD testing to C-suite executives, business leaders, and clinical decision makers.
Requirements
Bachelor’s degree in Business, Marketing, Healthcare, or a related field
