- Savannah, Georgia, United States
Support customers and communities throughout the Savannah territory, providing customer service, analytical support, and project coordination.
Responsibilities
- Provide direct customer support and resolve complex billing and payment issues
- Support customer projects and business initiatives
- Collaborate across internal teams to deliver seamless customer experience
- Increase community awareness of energy assistance and programs
- Research, analyze, and resolve escalated inquiries
Requirements
- Bachelor’s degree
- Nice to have: project management
- Nice to have: utility industry experience
- Nice to have: energy assistance
- Nice to have: affordability