- New York, New York, United States
- $53K–$73K per year
- 5+ years
As a skilled Field Operations Technician, you will utilize your technical background to work on restoration activities, preventative maintenance, and installation.
Compensation
$52,800.00 - $72,600.00 This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.
Responsibilities
- Deliver a high‑quality, customer‑focused service experience to every client
- Resolve customer issues calmly and professionally using effective de‑escalation techniques
- Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
- Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
- Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times
Requirements
- Technical college degree or diploma
- Nice to have: positive attitude
- Nice to have: customer focused approach
- Nice to have: empathy
- Nice to have: integrity