Supervisor Operations
Kelly Education · Posted Nov 9, 2026
- Remote, United States
- Remote
- Full-time · Manager
- $62K–$82K per year
- 5+ years
The Kelly BPO Supervisor Operations/Working Lead is accountable for overall account management, SOW responsibilities, planning, coordinating, and supervising program employees.
Compensation
The annual base pay for this position is listed below. $61,575.00 - $82,100.00
Responsibilities
- Overall account management and SOW responsibilities
- Planning, coordinating, and supervising program employees
- Providing guidance and direction to employees in resolving daily problems, interfacing with the customer and Senior Operations Manager/Director
- Estimating personnel needs and assigning work based on schedules
- Familiarizing employees with organization procedures, rules, and regulations
Requirements
- High School Diploma
- BA/BS preferred
- Nice to have: staffing experience
- Nice to have: SAP
- Nice to have: Sales Force