An Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment, working an overnight 12x36 rotation.
Compensation
Compensation details are shared with candidates at the early stage of the recruitment process.
Responsibilities
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Lead frontend and backend engineering for Grafana Cloud Database Observability, building production web applications and contributing to APIs and backend services.
Locations (4)
Spain
United Kingdom
Ireland
Germany
Compensation
In Spain, the base compensation range for this role is €85,000 - €107,000.
Responsibilities
Own technical projects from problem framing through rollout
Collaborate with product management, design and backend engineers to build intuitive user experiences
Provide second‑level support for mission‑critical systems, ensuring stability, security, and operational continuity.
Responsibilities
Ensure operational maintenance and continuity of systems following their entry into operations
Provide second‑level support, analyzing and resolving incidents, problems, and service requests
Perform corrective, adaptive, preventive, and perfective maintenance activities
Monitor system health and performance using observability tools
Collaborate with DevSecOps Engineers on deployments, automation improvements, and environment optimization
Requirements
Nice to have: ITIL Foundation or higher certification
Nice to have: Relevant Linux administration certification
Nice to have: Relevant container‑orchestration or Kubernetes certification
Nice to have: Experience supporting cloud‑native and containerized production environments
Nice to have: Previous experience supporting large‑scale or mission‑critical systems within European institutions, public‑sector organizations, or other highly regulated environments
Responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment.
Responsibilities
Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment
Manage, diagnose and fix incidents raised through Monitoring Tools or via the Production Conference Bridge
Follow established runbooks to resolve incidents and contribute to peer review of new documentation
Assist in root cause investigation and resolution of production incidents
Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues
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