Desktop technologies jobs

Senior Service Delivery Analyst

Calvary Healthcare · Posted Nov 5, 2026

Hobart, Tasmania, Australia
On-site
Contract · Senior
5+ years

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The Senior Service Delivery Analyst provides advanced technical support and site ownership, ensuring stable and reliable ICT environments across assigned facilities. This is a customer focused, onsite role involving regular site visits and troubleshooting.

Responsibilities

Act as the primary Technology contact for assigned sites, including regular onsite visits
Contribute to service improvement initiatives
Build strong, trusted relationships with site staff and stakeholders
Minimise disruption to clinical and operational services
Handle complex and high impact calls and assist SDAs with real time support

Requirements

Bachelor's degree and/or certifications in Computer Science, Information Technology or a related field
Nice to have: Experience in the private or public health care sector
Nice to have: ITIL certification
Nice to have: PMP certification
Nice to have: Experience working with external support vendors

Skills

End user L1 and L2 Technology support experience Microsoft Active Directory Microsoft Exchange and Exchange Online Microsoft 365

Operations Associate, Temporary Part-Time

Operations Associate, Temporary Part-Time

Compensation

Responsibilities

Requirements

Skills

Benefits

Senior Service Delivery Analyst

Responsibilities

Requirements

Skills

Benefits