- Kent, Washington, United States
Lead daily fulfillment operations, ensure accurate and timely order completion, and support strong customer satisfaction while driving digital sales growth.
Compensation
Competitive wages paid weekly
Responsibilities
- Oversee all daily operations of the Home Shopping Department, ensuring timely, accurate, and customer‑focused order fulfillment
- Deliver an exceptional pick‑up and delivery experience while resolving customer concerns, substitutions, and refunds professionally
- Coordinate end‑to‑end fulfillment processes including picking, staging, dispensing, and delivery coordination (where applicable)
- Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems
- Monitor key performance metrics such as order accuracy, pick rates, on‑time completion, labor efficiency, and customer satisfaction