- Pittsburgh, Pennsylvania, United States
Provides telephone, email, and walk‑in IT support assistance for students, faculty, and staff of the Chatham University community.
Responsibilities
- Provide telephone, email, and walk‑in IT support
- Assist with Microsoft products, printing, device support, Windows OS, Mac OSX, iPhone, Android, and other software and hardware issues
- Create and manage tickets using Chatham’s ITS ticketing system, Teamdynamix (TDX)
- Perform classroom/office technology checks including inventory, general upkeep/cleaning, and A/V equipment set up and tear down