Referso Jobs

Executive Operations Manager

Miami University Alumni Association · Posted Nov 9, 2026

Open

Oxford, Ohio, United States +4 more
Hybrid
Full-time · Manager
$60K–$65K per year

Executive Operations Manager

Miami University Alumni Association · Posted Nov 9, 2026

Open

Oxford, Ohio, United States +4 more
Hybrid
Full-time · Manager
$60K–$65K per year

Student Employee - Help Desk Technician

Ensign College · Posted Nov 9, 2026

Open

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Provide frontline technical support to Ensign College students, faculty, and staff.

Responsibilities

Provide friendly, professional, and timely technical support to students, faculty, and staff in person, by phone, and through email.
Serve as the first point of contact for technology-related questions, problems, and service requests.
Assist users with account access, password resets, and other account-related issues.
Troubleshoot basic hardware, software, operating system, and network connectivity issues.
Provide support for campus computers, printers, classroom technology, and other supported equipment.

Requirements

Currently enrolled as an Ensign College student in good academic standing

Skills

Basic computer troubleshooting Windows 11 macOS TeamDynamix

See full job description

IT Support Services Assistant

Chatham University · Posted May 19, 2026

Open

Pittsburgh, Pennsylvania, United States

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Provides telephone, email, and walk‑in IT support assistance for students, faculty, and staff of the Chatham University community.

Responsibilities

Provide telephone, email, and walk‑in IT support
Assist with Microsoft products, printing, device support, Windows OS, Mac OSX, iPhone, Android, and other software and hardware issues
Create and manage tickets using Chatham’s ITS ticketing system, Teamdynamix (TDX)
Perform classroom/office technology checks including inventory, general upkeep/cleaning, and A/V equipment set up and tear down

Skills

Microsoft products printing device support Windows OS Mac OSX iPhone Android software and hardware issues ticketing system Teamdynamix

Help Desk Analyst

University of Chicago · Posted Nov 6, 2026

Open

Chicago, Illinois, United States
Full-time · Associate
$30–$34 per hour
5–7 years

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First point of contact for technology support at The University of Chicago Booth School of Business, providing Tier 1 and some Tier 2 support via phone, email, chat, and walk-in.

Compensation

Pay Range $30.00 - $34.00 hourly

Responsibilities

Receives, logs, prioritizes, and resolves support requests from all channels
Aims to resolve issues at first contact
Escalates unresolved or complex issues to Tier 2 or specialist team
Monitors and manages own open ticket queue
Communicates clearly and professionally with users

Requirements

Vocational training, apprenticeships or equivalent experience
Bachelor’s degree
Nice to have: CompTIA A+
Nice to have: CompTIA Network+
Nice to have: CompTIA Security+

Skills

Microsoft 365 Windows macOS Wi-Fi VPN DNS DHCP

Service Desk Manager

East Texas A&M University · Posted Nov 5, 2026

Open

Stephenville, Texas, United States
On-site
Full-time · Manager
$53K–$71K per year
3+ years

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The Service Desk Manager is responsible for leading and managing the IT Service Desk team, serving as the university’s first point of contact for IT support. The role oversees Tier 1 service delivery, manages third-party call center vendors, and ensures high-quality support experiences.

Compensation

The target base annual salary range is $53,496.80 up to $70,987.56 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements.

Responsibilities

Oversees daily operations of the IT Service Desk, ensuring timely and effective resolution of support requests.
Recruits, hires, supervises, and develops service desk staff, including full-time employees and student workers.
Facilitates the analysis of project needs, risks, and recommended solutions.
Directs the development of project or task plans, resource estimates, and schedules.
Monitors and analyzes key performance indicators (KPIs) to assess service effectiveness.

Requirements

Bachelor’s degree in applicable field or equivalent combination of education and experience
Nice to have: Higher education experience
Nice to have: ITIL certification
Nice to have: TeamDynamix
Nice to have: AI-assisted tools

Skills

IT support IT Service Management (ITSM)

Service Desk Manager

Texas A&M University System · Posted Nov 5, 2026

Open

Stephenville, Texas, United States
On-site
Full-time · Manager
$53K–$71K per year
3+ years

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Lead and manage the IT Service Desk team, overseeing daily operations, staff supervision, vendor relationships, and continuous improvement of support services.

Compensation

Salary: Commensurate with experience Salary Range: The target base annual salary range is $53,496.80 up to $70,987.56

Responsibilities

Oversee daily operations of the IT Service Desk
Recruit, hire, supervise, and develop service desk staff
Facilitate project needs analysis and solution recommendation
Prioritize, schedule, and direct project team activities
Develop project or task plans and resource estimates

Requirements

Bachelor’s degree in applicable field or equivalent
Nice to have: Experience in higher education IT support
Nice to have: ITIL certification
Nice to have: Experience with TeamDynamix or similar ITSM platforms
Nice to have: Experience managing student workers

Skills

ITIL IT Service Management (ITSM)TeamDynamix AI-assisted tools Vendor management

ITSM Process Consultant

Blue Cross and Blue Shield of Minnesota · Posted Nov 5, 2026

Open

Eagan, Minnesota, United States
Hybrid
Full-time · Mid
$91K–$150K per year
3+ years

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The role plays an important part in shaping and advancing Change, Release and Environment Management practices, working closely with teams across IT and the business to ensure releases are well planned, environments are ready, and changes are delivered smoothly and successfully.

Compensation

$90,800.00 - $120,300.00 - $149,800.00 Annual

Responsibilities

Plan, coordinate, and facilitate change approvals, release schedules, and implementation activities.
Ensure adherence to enterprise Change Management processes, policies, and audit requirements.
Support successful rollout of new XH applications and future enhancements while minimizing business disruption and service outages.
Partner with application teams, infrastructure teams, business stakeholders, and vendors to coordinate releases across multiple environments.
Monitor release readiness, managing deployment risks, and driving issue resolution before production implementation.

Requirements

Bachelor’s degree
Nice to have: TeamDynamix
Nice to have: ServiceNow
Nice to have: Automation
Nice to have: CMDB

Skills

ITSM Change Management Release Management

Director, Project Management

The College of New Jersey · Posted Nov 3, 2026

Open

Full-time · Director
$135K–$155K per year
7–10 years

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Lead the TCNJ IT Project Management Office, overseeing project portfolio, governance, and process improvement for complex, mission-critical IT initiatives.

Compensation

Salary Range: $135,000 - $155,000

Responsibilities

Lead day-to-day operations of the TCNJ IT Project Management Office
Maintain the IT project portfolio and prioritize projects in alignment with institutional goals
Develop and enforce PMO standards, methodologies (Agile, Waterfall, hybrid), and governance frameworks
Provide direct oversight and executive sponsorship for complex, high-priority IT projects
Define project scope, goals, and deliverables in collaboration with IT directors and campus stakeholders

Requirements

Bachelor's degree from an accredited college or university
Master's degree or MBA
Nice to have: Higher education experience

Skills

PMP certification Agile methodology Waterfall methodology Hybrid methodology MS Project

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