- Parramatta, New South Wales, Australia
- On-site
- Full-time · Associate
As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital.
Responsibilities
- Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
- Actively participate in and support bank programs and initiatives
- Take responsibility to ‘know your customer’ from a risk perspective
Requirements
- Nice to have: Mandarin language