Patient Service Representative - King of Prussia
Children's Hospital of Philadelphia · Posted Nov 5, 2026
- King of Prussia, Pennsylvania, United States
- $21–$26 per hour
- 1+ years
Provide welcoming, prompt and respectful customer service which includes scheduling appointments, inform of delays, address family complaints and elevate as necessary.
Compensation
$21.05 - $26.35 Hourly
Responsibilities
- Provide welcoming, prompt and respectful customer service which includes scheduling appointments, inform of delays, address family complaints and elevate as necessary.
- Perform EPIC functions such as check in, check out, enter demographic and insurance information while ensuring accuracy, run daily eligibility verifications.
- Reconciliation of daily services to include collection and processing of payments received, reimbursements, create and/or obtain insurance referrals and authorizations needed.
- Answer phones promptly with minimal downtime between calls, accurately verifies and documents contact information and messages, provides appropriate information to callers as warranted.
- Communicate in a courteous, caring manner to all customers as needed.
Requirements
- High School Diploma / GED