- New York City
- On-site
- 2+ years
Lead and grow a team of Technical Delivery Managers to own end-to-end implementations across the US, ensuring delivery standards, customer success, and process excellence.
Compensation
Competitive package: Comprehensive salary, benefits, and tools for success.
Responsibilities
- Lead the US delivery team
- Manage, coach and develop a team of Technical Delivery Managers across US
- Allocate projects across the team based on complexity, customer priority and capacity
- Set clear expectations for quality, timelines and customer communication
- Own delivery outcomes for the region
Requirements
- Nice to have: software delivery to law firms
- Nice to have: familiarity with SSO, iManage, SharePoint
- Nice to have: experience with US data residency, GDPR
- Nice to have: enterprise security review