Documentation improvement jobs

Senior Application Support Analyst

Arthur J. Gallagher & Co. (Gallagher) · Posted Nov 6, 2026

Pune, Maharashtra, India
Senior
Competitive compensation
5+ years

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Maintains Microsoft 365 application systems and provides support for SaaS applications, owning product or app changes and troubleshooting issues across global teams.

Responsibilities

Maintains Microsoft 365 application systems
Owns product or app changes and prioritizes them
Configures and supports applications (e.g. SaaS)
Identifies key issues and patterns from data
Provides practical guidance to associate and base-level representatives

Skills

Microsoft 365 SaaS application support IT support operations Scheduling flexibility Technical and non‑technical communication Problem solving Documentation improvement

Benefits

Comprehensive benefits programs
Career development opportunities
Ongoing learning

Senior Application Support Engineer

Senior Application Support Engineer

Responsibilities

Requirements

Skills

Senior Application Support Analyst

Responsibilities

Skills

Benefits