- Midlothian, Virginia, United States
- $22–$33 per year
The Patient Advocate is responsible for integrating hospital policy, quality improvement, and patient care issues to improve patient satisfaction and respond to patient concerns and grievances per CMS regulations.
Compensation
Minimum: $22.02 Maximum: $33.04
Responsibilities
- Integrate hospital policy, quality improvement, and patient care issues to improve patient satisfaction
- Respond to patient concerns and grievances per CMS regulations
- Assess and assist in the resolution of customer relations
- Write case notes, progress reports, and action plans
- Document conversations and actions
Requirements
- Bachelor's in nursing preferred
- Bachelor's degree (BA) in other Healthcare related fields such as Social Work, Counseling, Psychology or equivalent