The Associate Director of Program Operations supports the Director of Programs in leading the day-to-day operations of CFH’s RRH and SSO programs.
Compensation
Pay Range: 105k-120K Annually based on relevant direct experience
Responsibilities
Oversee the daily operations of the housing programs, including referral intake, eligibility prescreening, enrollment, housing search and placement, and ongoing case management.
Support the of Programs in recruiting, orienting, training, and supervising staff within the CoC team.
Provide direct supervision to assigned staff through regular one-on-one meetings; conduct employee performance evaluations and implement performance improvement plans as directed.
Assign caseloads and manage staff coverage and schedules to ensure timely client engagement, first contact, and intake for all assigned referrals.
Lead and facilitate case conferences, program supervision, staff meetings, and internal trainings alongside the program managers; provide guidance to staff on complex cases, crisis intervention, and de-escalation.
The Central Clinical Navigator - Orthopedics is primarily responsible for coordinating administrative and clerical functions that support efficient clinical operations, surgical scheduling, and the overall patient experience.
Responsibilities
Coordinate and facilitate surgical scheduling workflows
Prepare, process, and send surgical orders and related documentation
Coordinate preoperative medical clearances
Monitor and respond to patient communications through designated platforms
Complete and coordinate Family and Medical Leave Act (FMLA) and Short-Term Disability (STD) paperwork
Requirements
Prior experience in a healthcare or clinical setting preferred
Medical Assistant, Licensed Practical Nurse, Athletic Trainer, or comparable clinical experience preferred
Nice to have: eClinical Works experience
Nice to have: Basic Life Support (BLS) certification
Medical Assistant supporting primary care providers in a community-based primary care setting, performing clinical tasks, patient intake, vital sign monitoring, basic procedures, documentation, and patient coaching.
Responsibilities
Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history
Perform examinations and routine screenings
Process patient phone messages and return calls
Call patients to obtain and relay pertinent information
Change dressings, apply bandages, remove sutures and other first aid procedures
Requirements
High school diploma or equivalent education (GED)
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training
Nice to have: experience working with geriatric patients
Under the direction of the Nurse Manager, the Medical Assistant will provide medical support for medical providers as well as general support for other clinical activities such as maintaining equipment and supplies.
Compensation
Salary Range: $22/hourly
Responsibilities
Organizes and prepares patient summary sheets and charts for daily clinic.
Checks exam room for patient encounter and restock, clean as necessary.
Calls patients from the lobby into the exam room.
Obtains chief complaint from patient.
Obtains vital signs as appropriate per patient visit and medical provider preference.
Greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks.
Compensation
Final compensation is determined based on education, experience, certifications, and geographic factors.
Responsibilities
Greet patients at imaging centers
Assist patients with scheduling appointments
Register patients for procedures
Maintain medical records
Ensure patient satisfaction
Requirements
High School or equivalent
Nice to have: Background in healthcare
Nice to have: Eclinical Works Practice Management System
Support primary care physicians by performing clinical and administrative tasks, including patient intake, vital sign measurement, basic diagnostics, and documentation.
Responsibilities
Conduct patient intake and record vital signs
Perform examinations and routine screenings
Assist with diagnostic testing and phlebotomy
Process patient phone messages and return calls
Coordinate patient communication with PCP and specialists
Requirements
High school diploma or GED
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training
The Medical Assistant (MA) plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients by greeting, rooming members, and assisting in health condition assessments.
Responsibilities
Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history
Perform examinations and routine screenings
Critically listen and engage with patients throughout appointment, reporting changes to PCP and specialists
Process patient phone messages, route calls, and call patients to obtain/relay information for the physician
Change dressings, apply bandages, remove sutures and other first aid procedures
Requirements
High school diploma or equivalent education (GED)
Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training
Support primary care physicians by performing clinical tasks, patient intake, vital sign monitoring, basic procedures, and administrative duties in a primary care setting.
Responsibilities
Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings
Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, returning calls, routing calls to other team members as appropriate, calling patients to obtain and relay pertinent information for the physician
Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills, when necessary, all under physician supervision
Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
Requirements
High school diploma or equivalent education (GED)
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training
Nice to have: 6+ months phlebotomy experience
Nice to have: experience working with geriatric patients
Greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks.
Compensation
Final compensation is determined based on education, experience, certifications, and geographic factors.
Responsibilities
Greet patients at imaging centers
Assist patients with scheduling of appointments
Register patients for procedures
Maintain medical records
Ensure patient satisfaction
Requirements
High School or equivalent
Nice to have: Background in healthcare
Nice to have: Eclinical Works Practice Management System