- Remote, Canada
- Remote
- Full-time
Reservations Agent responsible for handling inbound calls, processing reservations, and providing guest support for Sandman Hotel Group and Sutton Place Hotels.
Compensation
competitive compensation package
Responsibilities
- Ensure inbound calls are answered professionally and courteously
- Utilize selling techniques to promote all properties
- Timely completion of reservations, reports, and email responses
- Ensure all reservations are accurately interfaced into the system
- Respond to inquiries about hotels, room types, rates, facilities, and surrounding areas
Requirements
- Nice to have: customer relations experience
- Nice to have: hotel reservations experience
- Nice to have: front desk environment experience