- Calgary, Alberta, Canada
- Full-time
- CA$20–CA$20 per hour
- 1–3 years
Security Dispatcher
Compensation
Pay Rate: $20.09 per hour
Responsibilities
- Receive incoming emergency and non-emergency calls, dispatch appropriate services to incident locations, and act as the primary interface between Shell and external agencies during site-wide emergencies.
- Monitor CCTV cameras, access control, and security alarm systems, ensuring timely assessment and relay of information.
- Maintain clear, professional communication with field personnel via radio and telephone, even during high-volume periods.
- Effectively prioritize service calls, manage manpower allocation, and perform after-hour callouts. Utilize acquired tools and training to problem-solve on the go.
- Remain calm and composed under pressure; demonstrate the ability to multitask effectively while managing simultaneous communication streams.
Requirements
- High school diploma or equivalent
- Nice to have: prior security-related experience