Provide on-site professional technical support, primarily in North America, and develop innovative solutions to customer challenges in semiconductor manufacturing.
Compensation
Join Thermo Fisher Scientific and enjoy competitive pay, annual bonuses, healthcare, 401(k) plans, and various employee benefits such as: National medical, dental, and vision plans, Employee assistance and family support, Commuter benefits and tuition reimbursement, Generous paid time off and holiday, Paid parental leave, Accident, life insurance, and disability coverage, Retirement savings programs, Employee Stock Purchase Plan with discounts
Responsibilities
Provide on-site professional technical support, primarily in North America
Develop innovative solutions to customer challenges
Support tool acceptance and new technologies on location and in coordination with the product and service teams
Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development
Provide detailed technical feedback to the product teams on customer needs and product performance in the field
Requirements
Minimum of an undergraduate degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is preferred
Nice to have: Coding or scripting (C#, Python, MATLAB)
Analyze product failures, find out the causes of failures, and propose improvement measures to improve product quality and reliability and reduce costs.
Compensation
Visa sponsorship is not available for this position.
Responsibilities
Analyze the causes of failures: Use professional analysis techniques and tools to conduct a comprehensive and in-depth inspection and analysis of failed products, and determine the root causes of product failures, including design defects, material problems, manufacturing process deviations, environmental factors, etc.
Provide improvement suggestions: Based on the results of failure analysis, put forward specific improvement suggestions and measures to relevant departments such as R&D, production, and quality control. This helps to optimize product design, perfect the production process, and strengthen quality control, so as to prevent similar failure problems from occurring again in subsequent products.
Improve product quality and reliability: By continuously solving product failure problems, improve the overall quality and reliability of products, enhance the competitiveness of products in the market, reduce the after-sales failure rate and maintenance costs of products, and improve customer satisfaction.
Accumulate knowledge and experience: Establish a failure analysis case database to accumulate valuable knowledge and experience wealth for the company. This knowledge can be used for training new employees, and it also helps to continuously improve the company's technical level, providing references for the research and development of new products and the continuous improvement of existing products.
Own and maintain chemical processing equipment for silicon heterojunction solar cell manufacturing at scale.
Responsibilities
Work with facilities and process engineering teams to install, qualify, maintain, and continuously improve high-throughput texturing and preclean equipment for heterojunction silicon solar cell manufacturing
Drive equipment reliability and uptime to support very large volume production with minimal downtime
Develop and execute robust preventive and predictive maintenance strategies, spare parts programs, and tool matching protocols for high-volume manufacturing
Lead root cause analysis and corrective actions on all equipment-related issues
Partner closely with Process Engineers to implement new process requirements on existing and future equipment platforms
Requirements
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, Materials Science, or related technical discipline
Nice to have: 5+ years of hands-on experience owning and maintaining chemical process equipment in a high-volume semiconductor or solar manufacturing environment
Nice to have: Strong technical expertise in chemical delivery systems, wet process equipment, pumps, filtration, temperature control hardware, robotics, and automation
Nice to have: Demonstrated success improving equipment uptime and reliability in a 24/7 high-volume production setting
Design, optimize, and troubleshoot manufacturing processes for display and semiconductor technologies, collect and analyze data, perform hardware characterization, and support customers across global regions.
Compensation
$108,000.00 - $148,500.00
Responsibilities
Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines
Perform hardware characterization on a variety of difficult systems, within safety guidelines
Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues
Generate internal and external documentation for products, presentations and technical reports
Interact with customers to resolve a variety of difficult process engineering issues/problems with limited supervision
Requirements
Master’s or PhD degree in Materials Science and Engineering or related field
Nice to have: 3+ years of experience in ceramic manufacturing, process engineering or R&D
Nice to have: Experience supporting customers in high-tech industries
Design, optimize, and troubleshoot manufacturing processes for display and semiconductor technologies, collect and analyze data, and support customers worldwide.
Compensation
$108,000.00 - $148,500.00
Responsibilities
Design, collect data, analyze and compile reports on a variety of difficult process engineering experiments, within safety guidelines
Perform hardware characterization on a variety of difficult systems, within safety guidelines
Troubleshoot a variety of complex problems, perform Root Cause Analysis and resolve a variety of difficult process engineering issues
Generate internal and external documentation for products, presentations and technical reports
Interact with customers to resolve a variety of difficult process engineering issues/problems with limited supervision
Requirements
Master’s or PhD degree in Materials Science and Engineering or related field.
Nice to have: 3+ years of experience in ceramic manufacturing, process engineering or R&D
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