Set strategic priorities, quarter roadmaps, and aggressive timelines for high-impact operational initiatives that improve Starlink’s customer experience, logistics, accounting, supply chain, and cross-functional operations.
Build, hire, and coach a high-performing team of operations engineers; actively develop individual talent and raise overall team capability.
Take extreme ownership of identifying systemic engineering and operational defects, driving rigorous root-cause analysis, and implementing comprehensive, scalable solutions.
Lead process improvement efforts using first-principles thinking, lean methodologies, and bias for action—ruthlessly simplifying processes and removing unnecessary requirements/scope.
Design and own data frameworks and decision systems that translate complex operational data into clear strategic insights and actions.
Requirements
Bachelor’s degree in engineering, operations, business, or STEM field
Nice to have: Advanced degree or dual background (Engineering + Business/Operations)
Nice to have: 7+ years of relevant experience, including building and scaling high-performing teams
Nice to have: Experience hiring and developing technical talent in a high-growth or high-intensity environment
Nice to have: Deep hands-on experience with lean, Six Sigma, first-principles problem solving, and process excellence methodologies
