- Remote, United States
- Remote
- Full-time · Manager
- $72K–$110K per year
- 5+ years
Supervises the teams’ objectives and reports on their performance as it relates to established performance goals (MTTR, Revenue, OTP)
Compensation
Estimated base salary range: $71,800 - $110,400 USD/annually.
Responsibilities
- Supervises the teams’ objectives and reports on their performance as it relates to established performance goals (MTTR, Revenue, OTP)
- Hire, retain, and develop a team of Field Technicians (15)
- Develop training and mentoring programs for new and existing team members.
- Work with internal organizations and 3rd parties to ensure maintenance, break-fix, and turn-up activities are resolved consistently to the service levels expected by our customers; both internal and external.
- Work with internal teams to create, streamline, and document workflow.
Requirements
- Bachelor’s Degree in management
- High school diploma/GED with nine years of direct related experience