The most senior leader in Client Services, accountable for the agency's client portfolio net profit, client growth, team leadership, and oversight of senior client relationships.
Responsibilities
Own the full client portfolio P&L
Set and hold net profit targets per client
Lead scope, pricing and contract renewals
Run monthly portfolio reviews
Build and maintain a growth map for every incumbent client
Run the operating system of the go-to-market engine: the planning, data, technology, and AI that decide how quickly and efficiently we grow revenue, bringing Sales Operations and Marketing Operations together under one leader.
Responsibilities
Define the operating system (processes, tooling & design) for executing GTM strategies, annual targets, territory design and capacity/quota allocation.
Partner with Finance to design, administer, and govern sales compensation plans, commission structures, and incentive programs.
Build robust forecasting models, pipeline inspection cadences, rep performance, and data-driven dashboards to predict revenue performance accurately.
Optimize the top-of-funnel technology, data routing, and analytics infrastructure that power high-velocity marketing lead conversion and outbound sales prospecting.
Advise GTM technology, sales enablement, and automation/AI needs to eliminate sales friction.
Requirements
Bachelor's degree in business, finance, economics, engineering, or a related field
Client PartnerNewJungle Creations · London, United Kingdom
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