- Malaysia
- Competitive base salary.
The Risk and Control Fraud Analyst supports the Bank’s end-to-end card fraud risk management across issuing and acquiring activities.
Responsibilities
- Support the Risk & Control function in executing effective fraud prevention, detection, risk monitoring and operational control activities across issuing and acquiring portfolios.
- Conduct and review complex investigations involving fraud cases, disputed transactions, customer complaints, and operational incidents, ensuring timely resolution and appropriate escalation.
- Monitor fraud trends, risk indicators and control effectiveness, and recommend appropriate mitigation strategies.
- Identify emerging changes in fraud behaviour and propose interim or permanent countermeasures involving country, merchant category, transaction channel, authentication or velocity controls, while considering operational and customer impact.
- Maintain complete records of rule rationale, change requests, approvals, testing, implementation and post-change performance.
Requirements
- Bachelor’s degree in Business, Finance, Banking, Accounting, Risk Management, or a related discipline.