- Dublin, Leinster, Ireland
- 2+ years
Design and build features across CSM Playbooks and customer service workflows, including case and work order management and guided agent experiences.
Responsibilities
- Build high-quality, scalable, clean, and reusable applications and integration solutions using ServiceNow platform and related technologies.
- Partner with product owners to understand detailed requirements and own code from design, implementation, test automation and delivery of high-quality products to users.
- Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
- Own critical technical initiatives from planning to deployment, continuously refining and improving existing applications and services.
- Explore the latest ServiceNow features and evaluate them for adoption.
Requirements
- Bachelor's degree in CS, software engineering, or a related technical field