Provide Level 2 production support for Cardiology applications, monitor system health, troubleshoot incidents, maintain servers, develop automation, and manage small projects.
Responsibilities
Provide Level 2 production support for Cardiology applications
Monitor interface logs, error logs, and daily system health checks
Troubleshoot and resolve application, interface, and server-related issues
Support incident, problem, and change management processes in accordance with SLAs
Perform routine server maintenance, updates, patches, and application upgrades
As an ERP Sales and Distribution (SD) and Electronic Data Interchange (EDI) Consultant, you will work with the Process Innovation team at SK hynix America in San Jose. You will support the order-to-cash cycle, including export shipments, and help customers exchange accurate order, shipping, and billing data.
Compensation
$100,000 - $150,000 annually (based on relevant experience, skills, and qualifications)
Responsibilities
Monitor purchase orders, order changes, advance ship notices, invoices, inventory updates, and forecasts
Investigate message errors and coordinate reprocessing
Maintain customer-specific field mappings, define test scenarios, and validate results from the customer interface through SAP
Coordinate issue resolution and testing with customer IT teams and EDI, VAN, or middleware providers
Maintain the test calendar and communicate release dates and changes
Application Support and Maintenance - Healthcare Provider(EHR/EMR support analyst)
Locations (3)
Noida, Uttar Pradesh, India
Bangalore, Karnataka, India
Hyderabad, Telangana, India
Responsibilities
Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support.
Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs.
perform root cause analysis for recurring issues.
Proactively monitor application health, interfaces, and batch jobs;
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams.
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning.
App support Senior Specialist - CardiologyNewNTT DATA Services · Bangalore, India
ERP Consultant (SD & EDI)NewSK AX USA Inc · San Jose, US