Peter Piper Pizza Manager supervises and trains a team of 20 to 45 team members to ensure excellent guest service standards and oversees food preparation, safety and quality while driving sales goals in a fast‑paced environment.
Responsibilities
Overall operation of a single restaurant ensuring desired restaurant outcomes (increased sale profitability and employee retention)
Ability to interact with customers, provide excellent guest service, effective dining room management and answer guest inquiries and complaints
Motivate and direct team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control procedures, maintaining inventory, producing quality products, managing labor, and reviewing financial reporting to enhance restaurant results
Overall operation of a single restaurant ensuring desired restaurant outcomes (increased sale profitability and employee retention)
Ability to interact with customers, provide excellent guest service, effective dining room management and answer guest inquiries and complaints
Motivate and direct team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control procedures, maintaining inventory, producing quality products, managing labor, and reviewing financial reporting to enhance restaurant results
Lead and manage the Market Grille department, ensuring customer service, team performance, food quality, and profitability.
Responsibilities
Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability
Lead by example, greeting customers warmly, learning their names, and creating a friendly, welcoming atmosphere throughout the department
Recruit, hire, train, supervise, discipline, and evaluate all department employees; approve employee discipline and recommend transfers, discharge, and salary increases
Determine department goals with the Store Director and establish weekly schedules and daily work plans
Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
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