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Skill:issue handling

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1–2 jobs· newest first

Specialist -Ecommerce
Network International · United Arab Emirates
Service Representative II
Porch Group · Remote, India
₹600K–₹800KRemote

+10K new in the last hour

Specialist -Ecommerce

Network International · Posted Nov 9, 2026

United Arab Emirates

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Ecommerce Operations Specialist responsible for onboarding merchants, supporting payment gateways, and handling production issues across Middle East and Africa.

Responsibilities

Onboard merchants on payment gateways
Support production issues for banks and merchants
Configure production setups
Unlock/lock merchant accounts
Maintain domain knowledge of products and support policies

Skills

payment gateway knowledge merchant onboarding troubleshooting production configuration issue handling account management domain knowledge code deployment documentation stakeholder collaboration project participation Cybersource MPGs N-Genius Online

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Service Representative II

Porch Group · Posted Nov 6, 2026

Remote, India
Remote
₹600K–₹800K per year
5+ years

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Assist customers and MSPs with order modifications, fee disputes, refunds, and related support tasks while maintaining U.S. time‑zone overlap.

Compensation

Pay Range*: 6,00,000 INR – 8,00,000 INR annually

Responsibilities

Assist customers and MSPs with order modifications
Handle follow up with customers and MSPs in a timely manner
Handle follow up confirmation text, calls and emails
Handle fee disputes
Process payment release requests

Requirements

Higher Secondary Certificate (10+2) or equivalent
Bachelor's degree in Business Administration, Communications, Supply Chain/Logistics, Hospitality Management, or similar
Nice to have: Bachelor's degree
Nice to have: experience in U.S. customer service
Nice to have: experience in senior agent or supervisory capacity

Skills

customer service order modifications fee disputes payment release refunds

quality assurance

time management

Microsoft Office

Benefits

medical insurance
accident insurance
retirement benefits
12 company‑paid holidays
2 flexible holidays

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