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- New York, New York, United States
- $30–$38
- 1–3 years
Provide day-to-day support for meeting room technology and end-user devices within a corporate environment.
Compensation
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary.
Responsibilities
- Provide break/fix support for AV systems in meeting rooms, conference spaces, and office areas
- Troubleshoot basic to intermediate issues with audio, video, and conferencing platforms (e.g., Zoom, Teams)
- Respond to and update support tickets in line with agreed SLAs, escalating issues when required
- Support end users with common AV and basic IT issues (e.g., connectivity, device setup)
- Assist with routine checks, minor configuration changes, and simple system maintenance
Requirements
- Nice to have: Zoom Rooms
- Nice to have: Microsoft Teams Rooms
- Nice to have: Crestron
- Nice to have: Extron