Ensures marketing and commercial work is enabled through process design, platform alignment, and change management.
Responsibilities
Lead lean process design efforts to simplify and standardize commercial workflows
Partner with Marketing, Sales, Product, Customer Service, Analytics, and IT to translate business needs into scalable ways of working
Support end-to-end commercial workflows across CRM and ERP platforms by defining requirements, clarifying handoffs, and driving adoption
Enable effective use of marketing and digital platforms, including website governance, lead capture, and alignment with downstream commercial processes
Lead change management efforts through clear communication, practical enablement, and hands‑on support to ensure new systems and processes are adopted
Requirements
Bachelor’s degree in Business, Marketing, Information Systems, Operations, or a related field
Nice to have: experience applying lean or continuous improvement principles in a commercial or business context
As Process Design Lead, you will support the Head of Process Optimization and Enablement in applying operational excellence and process design principles to evaluate, redesign, and continuously improve the processes that support Global Program Team ways of working and the broader Research and Development Operational Excellence line functions.
Locations (2)
Lodz, Łódź Voivodeship, Poland
Warsaw, Mazovia, Poland
Compensation
zł267,400.00 - zł367,730.00
Responsibilities
Evaluate how processes within Global Program Team ways of working and Research and Development Operational Excellence functions run today by reviewing documentation and data sources to identify overlaps, redundancies, and gaps.
Apply operational excellence and lean principles to focus on the most important process elements and turn findings into practical redesigns.
Partner with the Head of Process Optimization and Enablement, the Operations and Digital Enablement Lead, and process owners to redesign prioritized processes and replace duplicate work with connected, harmonized processes.
Work with others to define scope, roles and responsibilities, decision points, hand-offs, and success measures for future-state processes.
Identify where artificial intelligence, automation, or digital tools can reduce manual effort or improve quality, and recommend what should be automated and what should remain human-reviewed.
Requirements
Bachelor’s degree in a science, engineering, or business-related field