Loyalty programs management jobs

Loyalty Manager

Metcash · Posted Nov 9, 2026

Heatherton, Victoria, Australia
On-site
Contract · Manager

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Lead the Total Tools Insider Rewards program on a 6-month fixed-term contract, driving member engagement, retention, and shaping personalised, data-driven customer experiences.

Responsibilities

Lead and optimise the Insider Rewards program
Shape loyalty strategy to grow engagement and retention
Drive personalised engagement across the customer lifecycle
Use data and insights to improve customer and commercial outcomes
Support the transformation of our loyalty technology and ecosystem

Skills

loyalty programs management member engagement optimization lifecycle marketing segmentation personalization loyalty platforms customer data marketing automation stakeholder management

Loyalty programs management jobs

Responsibilities

Skills

Responsibilities

Skills

Benefits