- Omaha, Nebraska, United States
- Hybrid
- Full-time · Entry
- $52K–$86K per year
- 1+ years
The NOC Analyst provides 24/7 operational support, technology support for business partners, and Mainframe and Cloud Core Systems. Duties include monitoring core systems, job scheduling, abend remediation, and incident triage.
Compensation
Compensation range (base pay): $52,374.00-$86,417.00
Responsibilities
- Monitor and submit customer mainframe batch processes
- Monitor and report on customer network and/or server outages
- Mainframe job scheduling and abend remediation using CA7/CA Scheduler/IBM Tivoli or similar scheduling software
- Monitor customer communication via email or phone, escalating where appropriate
- Participate in customer bridge calls as needed
Requirements
- Nice to have: CA7
- Nice to have: CA Scheduler
- Nice to have: IBM Tivoli
- Nice to have: NOC
- Nice to have: Command Center