The Account Support Coordinator manages all aspects of sales orders, serving as the primary communication link between Lake Air Products and our customers for order processing and shipment follow-up.
Locations (2)
Minneapolis, Minnesota, United States
Roseville, Minnesota, United States
Responsibilities
Serve as the primary point of contact for assigned customers, managing order status, schedule changes, customer inquiries, complaints, RMAs, and delivery communications to ensure exceptional customer service.
Partner with Order Entry, Production, Scheduling, and Account Management to align customer requirements, production capacity, inventory availability, and delivery schedules.
Monitor customer orders and production using ERP reports and planning tools to proactively identify potential issues and coordinate timely resolutions.
Build strong customer relationships by proactively communicating lead times, inventory strategies, quality expectations, and cost considerations while managing customer inventory programs, including Vendor Managed Inventory (VMI) and consigned inventory.
Maintain accurate customer records, interactions, performance metrics, and account activity within the CRM and ERP systems.
Responsible for supporting the IGT core organization, planning implementation and follow-through of continuous improvement initiatives to improve on-time delivery, productivity, and yield improvements.
Compensation
If a pay range is identified for this job, it is based on a good faith estimate at the time of this posting. Actual compensation is subject to variation due to factors such as education, experience, skillset, market/business considerations, and/or location.
Responsibilities
Prioritize, guide, and facilitate the activities of the manufacturing function to meet organizational goals.
Lead cross-functional continuous improvement initiatives for safety, on-time delivery, production efficiency, and scrap reduction, yield improvements.
Work with Operations, Engineering, Planning and Facilities to identify and remove bottlenecks in the manufacturing process.
Establish and maintain key performance metrics (KPIs) throughout the departments.
Ensure operations metrics are well-known and tracked daily to achieve manufacturing and plant objectives.
Supplier Quality Engineer responsible for supplier qualification audits, PPAP coordination, process audits, and continuous improvement initiatives in a global clean energy manufacturing environment.
Responsibilities
Conduct supplier qualification audits
Generate PPAP requests in Arena
Visit suppliers for PPAP audits and process reviews
Collate and evaluate quality documents
Perform periodic process audits and close non-conformities
Lead Manufacturing Engineering activities in the Component Fabrication & Assembly (CFA) shops, developing and implementing equipment strategies to maximize throughput and minimize downtime.
Compensation
$150,000.00 to $185,000.00
Responsibilities
Lead Manufacturing equipment/machinery selection/installation/inspection/availability/efficiency initiatives
Partner with Facilities and other organizations on equipment reliability studies and new equipment purchases
Determine production/material layouts for assemblies for efficiency
Perform Manufacturing process identification/enhancements to ensure compliance
Investigate/initiate corrective action of problems and deficiencies to ensure product quality
Requirements
Bachelor's Degree in engineering from an ABET accredited program
Master's Degree in engineering
Ph.D. in engineering
Nice to have: Welding, mechanical or materials engineering degree with NDT experience
Nice to have: Strong problem solving and critical thinking skills
Product quality review associated with the manufacturing process. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
Responsibilities
Ensure that products and services perform according to quality standards and that manufacturing processes are capable and qualified.
Includes direct people management responsibility including staffing and performance development.
Utilize in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
Propose different solutions outside of set parameters to address more complicated manufacturing processes.
Act as a resource for colleagues with less experience.
Requirements
Bachelor's degree from an accredited university or college
High school diploma / GED with at least 6 years of experience in product quality review
Nice to have: Oral and written communication skills
Design and develop mechanical components and assemblies from concept through prototyping, testing, and completion.
Compensation
The base salary range for this position is $97,000 – $145,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting. Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans.
Responsibilities
Design and develop mechanical components and assemblies from concept through prototyping, testing, and completion.
Create and maintain 3D models, 2D drawings, and manufacturing documentation using SolidWorks.
Perform engineering calculations and analysis, including thermal analysis and FEA when applicable, to validate designs.
Lead design reviews, incorporate feedback, and support risk assessments such as FMEAs.
Solve technical challenges by evaluating design tradeoffs, researching solutions, and applying engineering standards.
Requirements
Bachelor's degree in Mechanical Engineering, a related field, or equivalent experience.
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