- United States
- Hybrid
- Full-time · Manager
- 5+ years
Lead the development, ownership, and execution of the post-sales enablement strategy for Buildots’ global Customer Success team, ensuring mastery of skills and methodologies that deliver real value to customers.
Compensation
We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally: Health, dental & vision insurance; 401(k) retirement plan with 4% employer match; Paid time off (vacation and sick leave); Stock-option grants; Hybrid working arrangement; Employee Assistance Program (EAP); Commuter benefits; Pet insurance; Voluntary life insurance; Voluntary short-term & long-term disability coverage.
Responsibilities
- Build and execute a post-sales enablement strategy aligned with the Customer Success Org’s roadmap and growth targets
- Design and run onboarding programs for new hires
- Support continuing development for existing CSMs
- Create and maintain playbooks, CS guides, training kits, demo flows, technical guides, and certifications
- Own the effectiveness of enablement programs and track performance metrics
Requirements
- Nice to have: Experience in the construction industry or similar complex industrial sectors