- Plano, Texas, United States
- Full-time · Lead
- 10+ years
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within Consumer and Community banking team, you will set clear quality gates across requirements, design, secure coding, testing, releases, and post-production monitoring to ensure reliability, performance, security, and observability.
Compensation
competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity
Responsibilities
- Set clear quality gates across requirements, design, secure coding, testing, releases, and post-production monitoring to ensure reliability, performance, security, and observability.
- Turn business goals into clear, testable requirements—and hold teams to an objective “Definition of Done” before release.
- Define and manage SLIs/SLOs and error budgets, and ensure they’re reflected in roadmaps and delivery plans.
- Lead operational readiness reviews, assess delivery risk, and drive fixes through root-cause analysis, corrective actions, and automation to prevent repeat issues.
- Improve logging, monitoring, and alerting so dashboards are actionable and alerts are tuned to reduce noise and speed response.
Requirements
- Nice to have: Python
- Nice to have: LangChain
- Nice to have: LangGraph
- Nice to have: LLMs
- Nice to have: vector databases