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1–2 jobs· newest first

GCS Mol Labs Solution Specialist - Automation
Roche · Sant Cugat del Vallès, Spain+1 more
Hybrid · Full-time · Mid
GCS Mol Labs Solution Specialist - Automation
Roche · Sant Cugat del Vallès, Spain+1 more
Hybrid · Full-time · Associate

+10K new in the last hour

GCS Mol Labs Solution Specialist - Automation

Roche · Posted Nov 3, 2026

Sant Cugat del Vallès, Barcelona, Spain +1 more
Hybrid
Full-time · Mid

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Solution Specialist in Global Customer Support responsible for solutions support in automated molecular laboratories, including technical support, training, mentoring, and troubleshooting.

Locations (2)

Sant Cugat del Vallès, Barcelona, Spain
Rotkreuz, Zug, Switzerland

Responsibilities

Prioritize the customer in all activities, ensuring their needs are at the heart of everything
Integrate expertise with team to drive innovative solutions
Design training concepts, create documentation, and lead solution workshops for various groups
Develop and maintain a learning path for Solution Specialists
Provide guidance and mentorship to Solution Specialists during their education phase

Requirements

Bachelor’s degree in health-related sciences
engineering
computer science
any other technical/scientific field
Nice to have: navify Lab Operations

Skills

Roche Automation background Lab-Middleware experience Customer support experience English fluency Spanish fluency Troubleshooting network connectivity issues Clinical laboratory workflows and processes navify Lab Operations cobas x800 Systems cobas p x12 RDA/CCM cobas prime cobas link Unified Gateway Unified Services Connector

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GCS Mol Labs Solution Specialist - Automation

Roche · Posted Nov 3, 2026

Sant Cugat del Vallès, Barcelona, Spain +1 more
Hybrid
Full-time · Associate

Apply with RefersoAI Apply on careers page

Solution Specialist supporting automated molecular laboratories, providing technical support, training, and mentorship across global customers.

Locations (2)

Sant Cugat del Vallès, Barcelona, Spain
Rotkreuz, Zug, Switzerland

Responsibilities

Provide technical support for automated molecular laboratory solutions
Mentor and train solution specialists and customer support teams
Design and deliver training concepts and workshops
Develop and maintain learning paths for solution specialists
Collaborate with stakeholders to create documentation and troubleshooting guides

Requirements

Bachelor’s degree in health-related sciences, engineering, computer science, or related technical/scientific field
Nice to have: AI technologies
Nice to have: data science
Nice to have: data mining
Nice to have: video editing

Skills

Roche Automation Lab-Middleware Navify Lab Operations cobas x800 Systems cobas p x12 & RDA/CCM network troubleshooting English fluency Spanish fluency cobas link Unified Gateway Unified Services Connector Fortigate network switch

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