Manage, maintain and optimise the organisation's network and systems infrastructure across on-premises, virtualised and cloud environments, ensuring the reliability, availability, security and performance of business-critical systems.
Responsibilities
Patch and maintain systems (Windows, SQL, Citrix, .NET, etc.) to ensure reliability and performance.
Respond to infrastructure incidents and service requests using tools such as FreshDesk.
Plan and execute infrastructure upgrades, hardware refreshes, and customer migrations.
Monitor systems and networks using ManageEngine, Zabbix and Uptrends, including creating custom checks and responding to alerts.
Manage old Hyper‑V environments (320+ VMs), Veeam and SQL offsite backups, and disaster recovery tests.
Provides advanced technical and operational support for customer infrastructure, focusing on enterprise networking, switching, routing, and firewalls, with Linux and server troubleshooting skills.
Responsibilities
Investigate and resolve complex network and infrastructure incidents
Responsible for designing, implementing, managing, securing, and troubleshooting enterprise network infrastructure, ensuring high availability, performance, and secure connectivity across multiple sites and cloud environments.
Responsibilities
Manage and troubleshoot Cisco and HPE Aruba network infrastructure, including BGP, OSPF, Static Routing, MPLS, VLANs, VRF, and Layer 2/Layer 3 technologies.
Configure and maintain core switches, including Aruba VSX/VSF, stacking, redundancy, and high-availability solutions.
Manage Aruba Wireless LAN Controllers (WLC), access points, SSIDs, and enterprise wireless networks.
Administer Aruba ClearPass Network Access Control (NAC), including 802.1X, RADIUS, TACACS+, and integration with Microsoft Azure AD and Intune.
Configure and manage FortiGate and Palo Alto firewalls, including security policies, NAT, SNAT, DNAT, IPsec VPN, and SSL VPN.
Requirements
Nice to have: Cisco CCNA
Nice to have: Cisco CCNP Enterprise
Nice to have: Fortinet NSE 4–7
Nice to have: Palo Alto Networks PCNSA
Nice to have: Aruba Switching and Campus Access certifications
Owns and manages the network architecture and infrastructure across Kids2’s US offices, Suwanee data center, Azure, Hong Kong, mainland China and Mexico.
Locations (5)
Atlanta, Georgia, United States
Suwanee, Georgia, United States
Hong Kong, Hong Kong
China
Mexico
Responsibilities
Own the network architecture, design standards and roadmap across all sites
Responsible for installing and configuring client network solutions, including SD‑WAN, MPLS VPN, and Cisco/Fortigate products, ensuring timely delivery and client satisfaction.
Responsibilities
Implement Access and MPLS VPN‑based network solutions
Configure and install Cisco and Fortigate SD‑WAN products
Execute installations and close out jobs and projects
Follow up with clients to ensure satisfaction
Maintain administrative tasks related to job completion
Requirements
Bachelor's degree in Information Technology, Computer Science, or related field
Support network management and operations, monitor firewalls and monitoring, connectivity and communication systems, and address related faults and technical challenges.
Responsibilities
Support network management and operations
Monitor firewalls and monitoring
Address faults and technical challenges
Requirements
University degree in Network Engineering, Information Technology, or related discipline
Nice to have: Professional certification such as CCNA or equivalent
Lead the enterprise network operations, providing strategic and technical leadership to ensure performance, availability, reliability, and continuous improvement of the organization’s network and communications infrastructure.
Compensation
$121,200.00 - $166,650.00
Responsibilities
Partner with the Sr. Manager, End User Services to develop and execute enterprise network operations strategies, governance frameworks, and operational standards aligned with business, security, resiliency, and technology objectives
Provide strategic and technical leadership to ensure the performance, availability, reliability, and continuous improvement of enterprise network and communications infrastructure
Analyze network performance, service trends, operational risks, and emerging technologies to influence priorities, strategy, and long-term operational resilience
Lead network operations processes, including incident, problem, change, and service restoration management, while driving operational excellence and service maturity
Provide technical leadership for enterprise networking services, including LAN/WAN, wireless, VPN, Azure networking, Fortinet security solutions, and enterprise connectivity services