Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone, directing customer questions, and directing customers to agents
Application processing: documenting application in the log, prescreening application, C-14, scanning files, ordering Med records, and ordering Pordamedic
Agent Management and support: maintain agent files, process agent application for employment, order background check, push agent appointment via home office, order Gryphon log
Office Maintenance: maintaining files to standards, ensuring office machines are working, keeping work areas clean, ordering and stocking supplies
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management and support: maintain agent files, process agent application for employment, order background check, push agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect, including application processing, agent management, office maintenance, and policy support.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect, including application processing, agent management, office maintenance, and policy support.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
Branch Office AdministratorNewCNO Financial Group, Inc. · Scottsdale, US