- Burnaby, British Columbia, Canada
- $78K–$80K per year
Field Support Engineer providing onsite and remote IT support for end users and managing incident and service requests.
Compensation
Compensation: We are offering between $78,000 – $80,000.
Responsibilities
- Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals
- Troubleshoot hardware, software, operating system, and connectivity issues
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite
- Assist users with VPN, Wi‑Fi, MFA, and access‑related issues
- Respond to incidents and service requests within agreed SLA timelines